Specialized consulting, file review and operational support for SBA lenders, LSPs and service providers.
Specialized consulting, file review and operational support for SBA lenders, LSPs and service providers.
Experienced SBA support tailored to your organization's needs — from individual file reviews to broader operational support and consulting projects.
Independent SBA loan file reviews focused on documentation, compliance, exceptions and potential areas of SBA guaranty risk. Reviews may include individual loans, post-closing files, targeted portfolios or other quality-control needs.
Targeted review of SBA loan documentation and requirements to identify potential deficiencies, exceptions and areas requring additional attention.
Practical support for SBA operations, including procedures, workflows, quality -control processes, exception management, construction and disbursement processes, and operational improvement.
Customized SBA operations training, technical guidance and team support based on your organization's process, experience levels and specific needs.
Have an SBA operational need that doesn't fit neatly into one category? Project-based support can be tailored to your specific objectives, scope and deliverables.
SBA Lender Support was founded by Kristi Florence, an SBA lending professional with 19 years of experience spanning loan closing, post-closing, construction and disbursement, compliance, operations and team leadership.
Kristi founded SBA Lender Support to provide lenders, LSPs and other SBA service providers with experienced, practical support when specialized expertise or additional resources are needed.
That experience brings both technical understanding of SBA requirements and a practical understanding of the operational challenges organizations face — from maintaining file quality and managing exceptions to improving process and supporting growing or changing teams.
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